Terms of Service
Legal Piece of Mind (legalpieceofmind.com) Operated by Semro Henry Ltd. • Effective Date: [DATE]
1. Acceptance of These Terms
These Terms of Service (“Terms”) are a binding agreement between you and Semro Henry Ltd. (“Semro Henry,” “we,” “us,” or “our”) governing your use of legalpieceofmind.com (the “Website”) and the College Preparedness Plan service, including the online document interview, the documents generated through the Website, and the included attorney consultation (collectively, the “Service”). By accessing the Website, clicking to accept these Terms, or purchasing the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
2. Description of the Service
The Service is a self-help legal document preparation service. Through an online interview, the Website’s software assembles documents based on the answers you provide, such as a Healthcare Power of Attorney and a Financial Power of Attorney designed for college-age adults. Your purchase also includes one brief, limited scope attorney consultation, as described in Section 5.
3. Self-Help Service; No Legal Advice Through the Website
The Website does not provide legal advice. The Website, its contents, the instructions, the educational materials, and the online interview are provided for general informational purposes only and are not legal advice. General information about legal topics is not a recommendation about what you should do in your particular situation, and it is not a substitute for the advice of an attorney licensed in your state who is familiar with your circumstances.
Your documents are self-prepared. The Website’s software assembles documents based solely on the answers you provide. You are preparing your own documents. No attorney reviews your interview answers or your assembled documents through the Website itself. An attorney will address your questions, and may review your documents, only during the consultation described in Section 5.
No attorney-client relationship through Website use. Your use of the Website, including completing the online interview and generating documents, does not create an attorney-client relationship between you and Semro Henry. An attorney-client relationship arises only through the limited scope consultation described in Section 5 or through a separate engagement letter signed by you and the firm.
4. Eligibility and Availability
You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate, current, and complete information in the online interview and in connection with your consultation. The documents available through the Service are state-specific and are currently designed for use under the laws of Ohio. The Service is not available where prohibited by law, and we may decline or cancel any order in our discretion, in which case we will refund the amounts you paid for the portion of the Service not provided.
5. Attorney Consultation; Limited Scope Representation
a. Purpose. Your purchase includes one brief consultation with a Semro Henry attorney. The purpose of the consultation is to answer questions you encountered while preparing your documents through the Website.
b. Scope. The consultation is limited to brief legal advice concerning college preparedness planning and advance directives and powers of attorney for college-age students, such as healthcare powers of attorney and financial powers of attorney. Topics outside this scope will not be addressed during the consultation. If you need advice on other matters, you may ask about engaging the firm separately, as described in subsection (e).
c. Document review. During the consultation, the attorney may review your self-prepared documents and may give you advice regarding their preparation or execution. The attorney’s review of, or comments on, your documents does not mean that the attorney drafted your documents. Your documents remain self-prepared, and you remain solely responsible for the proper completion and execution of your documents, including compliance with all applicable signature, witness, and notarization requirements.
d. Conflict of interest screening. As a law firm, we are required to screen for potential conflicts of interest before providing legal advice. You agree to provide the information we reasonably request to perform a conflict check. If we identify a conflict of interest before or during your consultation, we will cancel or end the consultation and refund the portion of your fee attributable to the consultation. A conflict that prevents the consultation does not affect your access to the documents you prepared through the Website.
e. Brief advice only; no continuing representation. The consultation is a limited scope representation for brief legal advice only. The representation begins and ends with the consultation. After the consultation ends, Semro Henry has no continuing duty to you, including no duty to monitor changes in the law, to follow up, to update your documents, or to take any further action on your behalf. If you would like Semro Henry to represent you in any other matter or on a continuing basis, that representation will require a separate engagement letter prepared by the firm and signed by you. Unless and until an engagement letter is signed, Semro Henry does not represent you beyond the single consultation.
6. Your Responsibilities
You are responsible for:
- Providing accurate and complete answers in the online interview; your documents will only be as accurate as the information you provide;
- Carefully reviewing your documents before signing them;
- Properly completing and executing your documents in accordance with the instructions provided and the laws of your state, including any witness and notarization requirements;
- Delivering copies of executed documents to the appropriate individuals and institutions;
- Determining whether the documents are appropriate for your circumstances, with the assistance of the consultation or other counsel of your choosing.
If a parent or another person assists with the online interview, the student who will sign the documents remains responsible for reviewing, understanding, and properly executing his or her own documents. Laws change over time. Documents generated through the Service reflect the forms in use as of the date your documents are prepared, and we have no obligation to notify you of subsequent changes in the law.
7. Fees, Payment, and Refunds
The fees for the Service are displayed at checkout. By purchasing, you authorize us or our payment processor to charge your selected payment method for the total amount shown, including any applicable taxes. Except as expressly provided in these Terms, including the conflict-related refund described in Section 5(d), all sales are final. If we cancel your order or are unable to provide the Service, we will refund the amounts you paid for the portion of the Service not provided.
8. Intellectual Property; License
The Website and its contents, including text, graphics, logos, software, document templates, and the online interview, are owned by Semro Henry or its licensors and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Website for your own personal, non-commercial use, and to use the documents you generate through the Service for your own personal purposes. You may not copy, modify, distribute, sell, or lease any part of the Website or its document templates, reverse engineer or attempt to extract the source code of the software, or use the Service to prepare documents for third parties or to provide document preparation or similar services to others.
9. Acceptable Use
You agree not to: use the Service in violation of any applicable law; provide false or misleading information; impersonate any person or entity; interfere with or disrupt the Website or its security features; use robots, scrapers, or other automated means to access the Website; introduce viruses or other harmful code; or attempt to gain unauthorized access to any portion of the Service or any related systems. We may suspend or terminate access for violations of this Section.
10. Electronic Communications and Records
By using the Service, you consent to receive communications from us electronically, including by email and through the Website, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. You also consent to the use of electronic signatures and records in connection with the Service.
11. Attorney Advertising
This Website may be considered attorney advertising in some jurisdictions. Prior results do not guarantee a similar outcome. The hiring of a lawyer is an important decision that should not be based solely upon advertisements.
12. Disclaimer of Warranties
THE SERVICE, THE WEBSITE, AND ALL DOCUMENTS, CONTENT, AND MATERIALS PROVIDED THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE DOCUMENTS WILL BE SUITABLE FOR YOUR PARTICULAR CIRCUMSTANCES OR ACCEPTED BY ANY PARTICULAR INSTITUTION, OR THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL SEMRO HENRY OR ITS ATTORNEYS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) IN NO EVENT WILL THE AGGREGATE LIABILITY OF SEMRO HENRY AND ITS ATTORNEYS, EMPLOYEES, AND AGENTS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS EXCEED THE AMOUNT YOU PAID FOR DOCUMENT PREPARATION THROUGH THE SERVICE. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY LIABILITY THAT MAY NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW OR APPLICABLE RULES OF PROFESSIONAL CONDUCT.
14. Indemnification
You agree to indemnify, defend, and hold harmless Semro Henry and its attorneys, employees, and agents from and against any claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to your misuse of the Service, your violation of these Terms, your violation of any law or the rights of a third party, or the information you provide through the Service. This Section does not apply to claims arising from legal advice provided to you during the consultation.
15. Governing Law; Venue
These Terms and any dispute arising out of or relating to the Service are governed by the laws of the State of Ohio, without regard to its conflict of law principles. Subject to Section 16, you agree that the state and federal courts located in Lucas County, Ohio will have exclusive jurisdiction over any dispute arising out of or relating to the Service or these Terms, and you consent to personal jurisdiction and venue in those courts.
16. Dispute Resolution; Arbitration
a. Informal resolution. Before filing any claim, you agree to contact us using the information in Section 20 and to attempt in good faith to resolve the dispute informally for at least thirty (30) days.
b. Arbitration. Except as provided in subsection (c), any dispute arising out of or relating to the Website, the document preparation portion of the Service, or these Terms will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, in Lee County, Florida or another mutually agreed location, or by telephone or video conference. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
c. Exclusions. This arbitration agreement does not apply to: (i) claims arising out of legal advice provided during the attorney consultation; (ii) claims that qualify to be heard in small claims court; or (iii) claims for injunctive or other equitable relief relating to intellectual property.
d. Class action and jury waiver. All disputes must be brought in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. To the extent any dispute proceeds in court rather than arbitration, BOTH PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY.
17. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms or misuse of the Service. Provisions that by their nature should survive termination will survive, including Sections 3, 8, and 12 through 19.
18. Changes to the Service and These Terms
We may modify the Service or these Terms at any time. Updated Terms will be posted on the Website with a revised Effective Date and will apply prospectively. Your continued use of the Service after updated Terms take effect constitutes your acceptance of the changes. Material changes will not apply retroactively to a purchase you completed before the change without your consent.
19. General Provisions
- Entire agreement. These Terms, together with the Privacy Policy and any terms presented to you at checkout, constitute the entire agreement between you and Semro Henry regarding the Service and supersede all prior or contemporaneous agreements regarding the Service. These Terms do not modify the terms of any separate engagement letter you may later sign with the firm.
- Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
- Waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.
- Assignment. You may not assign or transfer these Terms or your rights under them. We may assign these Terms in connection with a merger, reorganization, or sale of assets, subject to applicable rules of professional conduct.
- No third-party beneficiaries. These Terms do not confer any rights or remedies on any person other than you and Semro Henry.
- Force majeure. We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control.
- Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
- Notices. We may provide notices to you by email or by posting on the Website. Notices to us should be sent to the contact information in Section 20.
20. Contact
Semro Henry Ltd.
Email: info@semrohenry.com
Phone: 419-517-7377